Resetting factory defaults - HP Proliant DL360 gen8

I don't know how the USB controller ended up disabled on your system... I'd love to know what happened right before you asked this question...

But you do have a couple of options to recover. Since there's no PS/2 port on this line of servers, I guess keyboard input doesn't work. Is there an OS loaded already? Are you suuuure that your keyboard/KVM switch is known-good?

Try the battery again. The ProLiant DL360p Gen8 Server Maintenance and Service Guide says that the battery is the right way to restore system defaults.

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You can also reset the system settings using the proper jumper sequence.

  • Remove all power supplies from the chassis
  • Locate the System Maintenance Switch on the motherboard - It's a set of 10 DIP switches.
  • Turn switch #6 switch on.
  • Insert all power supply units.
  • Power on the server and allow it to idle for 3 minutes.
  • Power the server off.
  • Remove all power supplies.
  • Return DIP switch #6 to off (original) position.
  • Reinsert the power supplies.
  • Power the server on.

Also see:

Is there a better workaround or solution to boot a Proliant DL380 Gen8 from USB DVD drive than "Restore Default System Settings"?


HP Proliant Gen8 boot failure after bios upgrade and processor upgrade