Outlook fails to open with error: 'Microsoft Outlook' exited without properly closing your Outlook data file

I've found that for me this occurs because Outlook crashed for some reason but the Lync 2010 client still has a handle to the .ost file. Exiting Lync completely allows Outlook to restart.


  • Run Process Explorer and choose "Find Handle or DLL" from the Find menu.
  • Search for '.ost'. This will display all open handles to your Outlook data file.
  • Choose to close all handles to your .ost file
  • Start Outlook again
  • optionally - run C:\Program Files (x86)\Microsoft Office\Office14\SCANPST.EXE