Nagios - new user doesn't get enabled permissions

Solution 1:

Check out the Nagios FAQ at No permission to view configuration, which says:

Description: If you click on "View Config" and you get: """It appears as though you do not have permission to view the configuration information you requested... If you believe this is an error, check the HTTP server authentication requirements for accessing this CGI and check the authorization options in your CGI configuration file."""

Solution: You need to set "authorized_for_configuration_information" in cgi.cfg

By default on my EL6 system, 'authorized_for_configuration_information' is set to be 'nagiosadmin'. Many sites set this to be authorized_for_configuration_information=*, which fixes your issue.

Also, make sure you are using HTTP authentication correctly. See

Enabling Authentication/Authorization Functionality In The CGIs

The next thing you need to do is make sure that the CGIs are configured to use the authentication and authorization functionality in determining what information and/or commands users have access to. This is done be setting the use_authentication variable in the CGI configuration file to a non-zero value. Example:


Solution 2:

edit /usr/local/nagios/etc/cgi.cfg

add username , without any space like this


save file and restart nagios service using service nagios restart

Solution 3:

  1. In terminal:

    sudo htpasswd -c /etc/nagios/htpasswd.users new_user
        # set password for user "new_user"
  2. In terminal:

    nano /usr/local/nagios/etc/cgi.cfg

    (in cgi.cfg file, look for this section):

    # These two options are comma-delimited lists of all usernames that
    # can view information for all hosts and services that are being
    # monitored.  By default, users can only view information
    # for hosts or services that they are contacts for (unless you
    # you choose to not use authorization). You may use an asterisk (*)
    # to authorize any user who has authenticated to the web server.

    (at the end of the line, add the user "new_user"):


    (save and exit nano)

  3. Restart nagios service:

    sudo systemctl restart nagios.service

Now you can access the web page with "new_user" and monitor all objects.