My Windows 10 (File) Explorer closes when right clicking on a file

I have had this issue since February 2017. I have an ASUS computer. I uninstalled Foxit Phantom PDF and the right click works again everywhere. Maybe you will have the same luck?


As Celeste says, the problem was caused by Foxit Phantom PDF that came preinstalled with my ASUS PC.

Here's how I diagnosed the error. The captures are in spanish, but I'm pretty sure you'll understand what's going on:

  • After my File Explorer crashed that last time, I went to the Event Manager and looked for an error
  • I found this error on the File Explorer, and the description pointed in the Foxit direction:

Screen capture

So I uninstalled the program and everythng is working as it should. Strange thing is I rarely use this program, so I don't think it was updated, and the problem just recently showed up.