I can't boot into a usable system after updates. What should I do?

Don't panic!

The chances are great that your personal data is fine. Please try the steps below. If anything doesn't work or seem right, you can bail with no risk of data loss.

  1. Obtain an Ubuntu installation medium. (LiveCD or LiveUSB)

  2. Turn off your system, insert the installation medium, and boot it, selecting "Try Ubuntu" when the option comes up.

    Screenshot of "Welcome" stage of Ubuntu installation. The options here are "Try Ubuntu" and "Install Ubuntu".

  3. Click "Home Folder" in the Unity launcher. In the window that then appears, you will see a "Devices" section, under which are images of storage devices (both in your computer, and attached).

    Screenshot of mouse opening "Home Folder" in the Unity Launcher. To its left, the "Home Folder" window shows *SYSTEM* and *FACTORY_IMAGE* as "Devices".

  4. Select each device, in turn, until you find one that contains folders like bin, boot, cdrom, dev, etc, and home. Select home.

    Screenshot shows the last window. Now *SYSTEM* is mounted and the above folders are included there.

  5. In this folder, you will find the home folders of all users of your unbootable system. Copy all important data in these folders onto the internet, onto a portable usb drive, onto another hard drive, or even onto Ubuntu One. After you are done, click the arrow button next to your hard drive to unmount it.

    Screenshot shows mouse hovering over arrow to the left of the *SYSTEM* device.

  6. Click the Install Ubuntu button to begin reinstalling onto your machine.

    Screenshot shows "Install Ubuntu 12.04 LTS" icon on desktop, and in launcher.

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